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I can not open the page: https://confluence.frontiersin.net/plugins/servlet/samlconsumer

Karolina Makowiec
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Oct 16, 2023

I can not open the page: We had trouble logging you in. - Confluence (frontiersin.net)

I can see the following error:

 

We can't log you in right now

Please contact your administrator. Give them this error identifier:

ccd52fea-eb5f-4d18-9a0c-c255182f6724

1 answer

Have you contacted your administrator?

By the way, it is not a Cloud version, instead an on-premise one (Server or DC).

Cloud versions will have yourdomain.atlassian.net pattern

 

Make sure the url is correct, it seems to be a frontiersin.atlassian.net which is a Cloud version

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