I am having issues uploading a file that is password protected

Robert.Blamey August 23, 2019

In Edit, then "Insert Files & Images", then "Upload Files" I am repeatedly receiving the message "Error connecting to Server". File will not upload. Is this because the document in question is password protected? I am able to upload other non protected files of the same document type, e.g powerpoint 

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jira guy
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August 23, 2019

Hey Rob,

Confluence tries to index every file after the upload so the text in the file is available on confluence search engine. I would expect confluence to be smart enough to ignore the index on these types of files. You could try zipping the file in a folder and try to upload. 

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