Heads up! On March 5, starting at 4:30 PM Central Time, our community will be undergoing scheduled maintenance for a few hours. During this time, you will find the site temporarily inaccessible. Thanks for your patience. Read more.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How to update an initial JQL in a Database without losing settings and text data?

Christine Breault December 12, 2024

Hello,

We encountered an issue while managing a database in Atlassian. Here’s our use case:

We created a database and customized it by making several changes and adjusting settings. Later, we realized that our initial JQL was incomplete—it was missing the condition status != Closed, which caused closed Jira issues to appear.

When we tried to re-import the updated JQL, the process overwrote the database, erasing all the columns, settings, and other customizations we had worked on, including notes.

Does anyone know if there is a way to edit the initial JQL directly in the database without losing our previous work? Or is this even possible within the current system?

Thank you in advance for your insights!

1 answer

1 accepted

0 votes
Answer accepted
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 13, 2024

Hi @Christine Breault 

Welcome to the community.

Doing a quick check, no this is not an option.

If I change the import based on Jira via GIU and it tells me all existing content will be deleted

The only work around I see at the moment is to make a copy of the DB, using the copy structure and then import the data in this DB.

Also see, https://jira.atlassian.com/browse/CONFCLOUD-78799 

Christine Breault December 13, 2024

Hi @Marc - Devoteam 

Thank you for the ticket link and the quick check!

For the moment, I'm using the filter as a workaround to hide closed and done statuses. This helps keep things manageable until a more permanent solution is available.

I appreciate the suggestion regarding the DB copy structure—I'll keep it in mind if needed.

Like Marc - Devoteam likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events