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How to update Jira issue through confiform?

SP May 13, 2020

Form created to submit jira issue, but looking to modify the jira issue in the same page for the records

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Alex Medved _ConfiForms_
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May 13, 2020

You can update Jira issue from ConfiForms, you just need to know the issue key (store it with your record).

https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions#ConfiguringConfiFormsIFTTTactions-UpdateJiraIssue

SP May 14, 2020
SP May 14, 2020

How to delete jira issue from confiform?

Alex Medved _ConfiForms_
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May 14, 2020
SP May 14, 2020

Thanks @Alex Medved _ConfiForms_ 

it worked

Nancy Bonanno January 6, 2021

This link doesn't work anymore?  Is there a better one than this? https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions#ConfiguringConfiFormsIFTTTactions-UpdateJiraIssue

We definitely need to access existing Jira tickets to modify them with Confiforms.

Alex Medved _ConfiForms_
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January 6, 2021

Hi,

The functionality is still there.

But it is true that the link has changed - https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-UpdateJiraIssue 

Sorry about that

Alex

Alex Medved _ConfiForms_
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June 15, 2020

And what exactly did not work? Any error message you have seen? Could you share what JSON you have tried to post? And does it work when you use it outside ConfiForms (Jira REST API)?

SP June 15, 2020

Outside Confiform, i used JIRA api to change the Issue Status ( Perfectly Working )

https://testjirahost/jira/rest/api/latest/issue/12345/transitions?expand=transitions.fields

body: {"transition": {"id": "41" }}

through Confiform, it not working and there is no error on the page.

Below is the code/value am using in IFTTT

 

 "status": { "name": "Backlog" }

Alex Medved _ConfiForms_
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June 15, 2020

Well, transitions are not UPDATE to jira issue! This a completely different API, see yourself

This can be invoked through "AppLink Service" 

SP June 15, 2020

Yeah, that's what am trying to use AppLinkService, but not sure how to use transition id in there

if you have any reference example, that would be nic.

SP June 15, 2020

URL: https://testjirahost/jira/rest/api/latest/issue/12345

ERROR: com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, Status: 405 with message: and response: ''

 

image.png

Alex Medved _ConfiForms_
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June 15, 2020

You are missing the "No Format" macro to put your JSON contents

Also, see how the transitions API should be executed as per documentation https://docs.atlassian.com/software/jira/docs/api/REST/8.5.5/#api/2/issue-doTransition

This is really has nothing to do with ConfiForms... ConfiForms here is just the way to pass the request to Jira... please see the documentation for Jira REST API.

SP June 16, 2020

@Alex Medved _ConfiForms_ 

AppLinkService with below format worked.

https://testjirahost/jira/rest/api/latest/issue/12345/transitions?expand=transitions.fields

IFTTT rule with NO Format

{"transition": {"id": "41" }}

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