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How to solve issue with identity provider?

HyoungSeung Lee May 30, 2022

When I try to log in, the following error occurs.

It works well with browsers logged in in the past.
However, if I log out, I cannot log in from all browsers and mobile apps.

The email address is hylee@redhat.com.

error-01.JPG

3 answers

0 votes
HyoungSeung Lee June 2, 2022

I logged in normally again a while ago.
I didn't do anything, but I suddenly log in normally.
Thank you.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 2, 2022

What identity provider are you using?

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2022

Hi @HyoungSeung Lee ,

welcome to the Atlassian community!

As first step, please try to clean your browser cache and try again.

Please let us know if it solves your issue.

Fabio

HyoungSeung Lee June 1, 2022

The same problem is still happening. It doesn't work out. 

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