How to set up signature in a document to be signed by an internal Confluence user?

Joanne Cooke January 22, 2024

What are the steps to assign and request employees' signatures on the employee handbook acknowledgement document we created in Confluence? Thank you for any help on how to set up.

3 answers

0 votes
marc -Collabello--Phase Locked-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 23, 2024

Hi @Joanne Cooke ,

Signatures are not built into Confluence.

For some use cases, you can ask each user to leave a comment on the page similar to:  I have read this page and accept.

If you need a more formal workflow, you would need an addon from the marketplace.  We make Document Control for Confluence Cloud , and you can configure it to send an email to the signers, and record the signatures.

Joanne Cooke January 23, 2024

Thank you for your input, great information.

Tom Hudgins
Contributor
August 7, 2024

Hi @marc -Collabello--Phase Locked- 

Does your product support creating/manipulating the documents via API? 

For example, could I upload a Word Doc (docx), add signature and date fields to it, and then route it for signatures - programatically? 

marc -Collabello--Phase Locked-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2024

Hi @Tom Hudgins ,

Our product is designed to work with Confluence pages.  That means it can't currently work with e.g. Word documents.

If you need external documents to be signed, I'd recommend to go with PDF, as this is a standardized format working with multiple applications, and there is a signature standard for PDF.

0 votes
Chris Cairns - Digital Rose
Atlassian Partner
January 22, 2024

Hi @Joanne Cooke ,  as Theodore mentioned, signatures are not a native feature in Confluence.   If your team needs informal tracking, you could try checklists of staff names in a tracking page and have each person check the box when they finish.

If you need something more formal (e.g. for compliance),  you may need to look at an addon.  Our app eSign Document Management has full electronic signatures, and the ability to assign and track training records for staff with due dates, reminders, etc.

Chris C.
Digital Rose  

Joanne Cooke January 23, 2024

Thank you too for all your input and helpful information.

Tom Hudgins
Contributor
August 7, 2024

Hello @Chris Cairns - Digital Rose ,

Does your product support creating/manipulating the documents via API? 

For example, could I upload a Word Doc (docx), add signature and date fields to it, and then route it for signatures - programatically? 

Chris Cairns - Digital Rose
Atlassian Partner
August 7, 2024

Hi @Tom Hudgins , thanks for the question.    eSign Electronic Signatures for Confluence and eSign Document Management both work by applying electronic signatures to the Confluence pages (content and attachments).  The signatures contain checksums to ensure neither the content nor attachments are modified.

It is possible to attach a .docx to a page and route it (the page) for signatures.  But eSign does not do the Docusign-style manipulation of Word documents or PDFs.   If you want to approve standalone Word documents suggest a tool like Docusign may fit your needs better than a Confluence app.

Regards,

Chris C
Digital Rose

0 votes
Odd_lynice
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2024

Hi @Joanne Cooke 

 

Welcome to the Atlassian Community.

 

You assign the user or the employee the Confluence page that contains the handbook or maybe try to "duplicate" each page and name it based on who the employee is and put that on a single space in Confluence (named as: employee handbook)

The second part of your request which to have them sign it - this functionality is not native in Confluence.

You can check this previous post which offers a resolution for e-signature in Confluence - How to sign a page in Confluence? 

 

Theodore

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