The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to renew the existing confluence license?

Prerna Verma
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 25, 2019

We have purchased 10 user's license of confluence. Which got expired last week. Then we renewed and paid the amount. But still we are not able to access the confluence. 

Below are the Invoice details of our purchase:

Order Number: AT-90421086 

Date: 25-Dec-2019

Link: http://dbresearch.atlassian.net/

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Brant Schroeder
Community Champion
December 27, 2019

You will need to contact support and they will be able to help you with your licensing issue. https://support.atlassian.com/

TAGS
AUG Leaders

Atlassian Community Events