How to prevent users from changing document approval status (Comala Document Management workflow)?

[Nuno Lima]

Hi!

I'm implementing with my team the use of Comala workflows to approve documents. An user from my team - who has NO editing permissions - opened a page and somehow changed it from 'Published' to 'Draft'. Looking at space permissions (General), this user has 'View' permissions only; all the other are disabled.

Can someone explain how could he possibly change the approval status and how can I prevent this from happening again in the future?

[James Conway]

Hello @Nuno Lima, welcome to the community!

We need a bit more information to understand what is happening here. Could you open a ticket with us at https://support.comalatech.com

It would useful if you could:

• Provide screenshots of space permissions, page restrictions and the Workflow History
• Attach your workflow JSON to the ticket in a txt file

Thanks in advance

James

[Nuno Lima]

Hi James!

Thanks for your quick response. The link you included for the Comala support is not working ('This site can't be reached'). Can you please double-check?

[James Conway]

Apologies, an errant space character snuck into the hyperlink. Have fixed. Please try again

[Nuno Lima]

No problem! Ticket opened!