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How to mention you in Confluence?

Nguyen Hoang Phong April 6, 2022

Hi dear

I wonder why dont we have a macro to mention you in Confluence

Example when we mention reader in Facebook

 

Thank you so much for help

2 answers

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2022

Hi Phong,

I replied on your duplicate discussion, but I'll close that now and include my reply here.

I understand you want a method to mention the reader, aka current user, in a Confluence page. Using mentions, you would mention a specific user, and they receive a notification.

Can you help elaborate on your use case of how you would use a "current user" mention? That will allow us to understand your requirement better.

Take care,

Shannon | Atlassian Cloud Support

Nguyen Hoang Phong April 6, 2022

Thanks @Shannon S  for fast reply

This feature will help us in 1 scenarios:

- Create better guideline for current user. (they just click on your homepage to follow the guide)

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 7, 2022

Hi @Nguyen Hoang Phong,

So, is it that you would want every one of your users to receive a notification that they were mentioned on a single page? 

The mention only points to a specific user, so it might be easier to share the page with your users using the Share a page feature, then everyone will get a notification.

Let me know your thoughts.

Shannon | Atlassian Community Support

Nguyen Hoang Phong April 7, 2022

Hi @Shannon S 

I don't want to mention people, I just wanna make a guideline and that guideline interacting with <current user>, example:
Step1: Go to the mailbox of <current user>
Step: Go to options/view...

...

Thank you for hear my idea

Phong

0 votes
Fabio Racobaldo _Herzum_
Community Champion
April 6, 2022

Hi @Nguyen Hoang Phong ,

welcome to the Atlassian community!

Mention a user could be helpful in order to track and notify tht person about a comment, a page and so on.

On a metting notes, for example, mention an attendee could be useful because each attendee will receive a notification about that note.

The real question is : "Why not?" :)

Fabio

Nguyen Hoang Phong April 6, 2022

Thanks Fabio I changed my question for more clear

Fabio Racobaldo _Herzum_
Community Champion
April 6, 2022

OK, now is more clear.

Usually this issue is related to an indexing issue but only Atlassian support can solve that.

Try to raise a ticket to atlassian support https://support.atlassian.com/contact/#/

Please let me know if it solves,

Fabio

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