How to join a site I've been added to

[Adam Joshua Moar]

I am trying to join a confluence site, but keep receiving error. I have been added by the site's admin, and have received an invitation link, but I can not access the site without errors. Whenever I try to join I get the error, "

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a support request"

I have tried multiple times and keep getting the same error. Any help would be appreciated. Thank you

[Jack Brickey]

Here is what I would suggest...

1. verify the accuracy of the URL
2. try to access via a different browser
3. share a screenshot of what you see

questions I have:

• are  others experiencing this?
• can one of the other users go to administration > user management and check the status of your user ID?