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How to join a site I've been added to

I am trying to join a confluence site, but keep receiving error. I have been added by the site's admin, and have received an invitation link, but I can not access the site without errors. Whenever I try to join I get the error, "

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a support request"

I have tried multiple times and keep getting the same error. Any help would be appreciated. Thank you

1 answer

0 votes
Jack Brickey Community Leader May 24, 2022

Here is what I would suggest...

  1. verify the accuracy of the URL
  2. try to access via a different browser
  3. share a screenshot of what you see

questions I have:

  • are  others experiencing this?
  • can one of the other users go to administration > user management and check the status of your user ID?

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