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How to increase storage space

Deleted user September 20, 2022

When I try to upload images, I get an error message " Insufficient space storage available.

3 answers

1 vote
Robert Wen_ReleaseTEAM_
Community Leader
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September 20, 2022

Hello @[deleted] ! Welcome to the Atlassian community!

Do you know if you're on Server/Data Center or Cloud?

If you're on Cloud there are storage limits if you're on the Free plan or the Standard plan. It's 2Gb for the Free plan and 250Gb for the Standard plan.  Premium and Enterprise have unlimited storage.

Deleted user September 20, 2022

Thanks for the response. I am on cloud.

0 votes
Fabio Racobaldo _Herzum_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 21, 2022

Hi @[deleted] ,

welcome to the Atlassian community!

Probably you are on an instance hosted by your company. Please check the server disk status and try to clean something or increase it.

Fabio

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2022

Welcome to the Atlassian Community!

Confluence won't do this to you on Cloud, not until you go way way over the storage limits and your administrators ignore all the warnings from Atlassian about needing to upgrade the plan.

You will get it when you run out of disk space on a server/DC install.

You'll need to get your administrators to do one or many of:

  • Increase the amount of disk space you have available for the install
  • Check the housekeeping - are logs rolling over, temporary files growing, and backups being removed regularly, or have they been allowed to eat all your disk space?
  • Identify data that can be safely deleted (attachments) and consider delete the pages the attachments are on, or at least the attachment.

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