It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to display a search bar in knowledge base

When I, as the admin, go to my Knowledge Base, there is a search bar up top, and I can search for various KB articles.  But when a customer (non-admin) goes to there, he has no search bar.  We have a Service Desk page, and the customer can search from there, but if he wants to search again, he must go back to that first page.  Is there a way to add the search bar to every page for the customer user?






1 answer

Hi @Will Wilson,

Based on the first screenshot it seems that your trial license expired. You need to renew it.

We have a 50 user license and it has not expired.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

3,764 views 15 37
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you