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How to display a search bar in knowledge base

When I, as the admin, go to my Knowledge Base, there is a search bar up top, and I can search for various KB articles.  But when a customer (non-admin) goes to there, he has no search bar.  We have a Service Desk page, and the customer can search from there, but if he wants to search again, he must go back to that first page.  Is there a way to add the search bar to every page for the customer user?

Customer:

customer_no-search-bar.png

 

Admin:

admin_with-search-bar.png

1 answer

Hi @Will Wilson,

Based on the first screenshot it seems that your trial license expired. You need to renew it.

We have a 50 user license and it has not expired.

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