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How to delete a free organization created inadvertantly

Ryan Grow
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January 30, 2025

I inadvertantly created a free organization under my work account by going through some alternate login flow. Now my free organization is appearing on my company account and I am trying to remove it. I don't see any domains listed that I can remove. And I don't have permission to remove the product links, or I don't know how. Regardless, the button to delete the organization is not enabled. Since this is a free organization, it doesn't provide customer support outside of this forum.
Thanks!

1 answer

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Valerie Knapp
Community Champion
January 30, 2025

Hi @Ryan Grow , welcome to the Atlassian Community and thanks for your post. 

If you created the new organization with your work account and your work organization isn't on the free tier, it may be that they can help you to delete this instance as a discovered product https://support.atlassian.com/organization-administration/docs/review-discovered-products/ 

Could you contact your an organization admin for your work account for help with this?

Best wishes 

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