How to create an automation that updates a JSM CR item of a newly created Confluence page's URL?

Ian Templeton
Contributor
December 9, 2024

I have created JSM automation for our Change Request Issue Type that creates a Confluence page if the reported selected the option to have a Confluence page created.

I would like to have the CR updated w/ the Confluence page's URL. Doesn't matter if it's a comment in the CR or an update to the description. How would I create this rule? 

Thanks in advance!

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Harrison Ponce
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December 9, 2024

Hi @Ian Templeton , this is a really great use-case!!

You can use the createdPage smart values from a Jira automation to reference created page(s). These can be used in comments, emails, etc.

Check them out here and let me know if you have any questions. Hope that helps!

- Harrison

Ian Templeton
Contributor
December 9, 2024

Thanks @Harrison Ponce appreciate the guidance!

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Harrison Ponce
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December 9, 2024

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