So basically I'm trying to get this to function without purchasing one of the third party apps since they will require a licence for every confluence user (over 500) which is ridiculous considering I only need 1 form created by 1 user (me).
Idea being that when users forget their logins, they can access a confluence page that's open to anyone, fill in a form which then creates a helpdesk ticket for our IT team.
Alternatively, is there a way to add a 3rd party add-on (e.g. forms for confluence) but restrict it to only the minimum (e.g. 10 users) and pay accordingly?
@Oliver Jones You should try Issue collector which ideally is used too submit feedback or bug but fits well to your requirement also. Use below link to configure it
This is actually a perfect solution @ASHU TYAGI thanks so much, just having a problem now on the confluence page (inserting the issue collector code as an HTML macro) basically it shows the issue collector as only about 2 lines height (making it unusable really) but i'm going to try figure that out
@Oliver Jones You can customize its trigger and form as per your requirements but it is not straight forward as you might need to do some scripting and other stuff, but many are using issue collector to fulfill their small requirements without having to pay for extra plugins. Let me know in case you need more info regarding it
Yep, In case you need your trigger to be in middle or increase its length or width then you would need to create a custom trigger using below link
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events