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How inactivate standard pop up from Confluence?

Fabio Pimentel March 13, 2024

Hi guys!

 

We have an Confluence site accessible only trhough login for allowed users.

 

Now I need create some articles to be accessible from internet without log in. I have created an public link to it but when the article loads a pop up is dislayed:

confluence_pop_up.png

 

There is any configuration to avoid this pop up for public links?

 

3 answers

0 votes
Shawn Doyle - ReleaseTEAM
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March 13, 2024

I do not believe you can.  There is a request to disable ads here:

https://jira.atlassian.com/browse/CONFCLOUD-77003

I also see this has been an ongoing issue since 2018 by searching in this forum.

 

0 votes
Humashankar VJ
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March 13, 2024

More help can be identified in the below URL:

Set up and manage public links | Confluence Cloud | Atlassian Support

Fabio Pimentel March 13, 2024

This will not help me... I don't want to remove the configuration of public links. I want Confluence not shows this pop up marked in red when an external user access my article:

confluence_pop_up.png

0 votes
Humashankar VJ
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March 13, 2024

Hi @Fabio Pimentel 

 

To stop allowing public links on Confluence:

  1. Select the wheel icon () in the top-right corner to open Confluence administration.

  2. Find Settings > Security in the left-hand navigation.

  3. Select Global permissions.

  4. Select the Public links tab.

  5. Toggle off Allow public links on this site.

All active public links on your instance will be turned off and have to be manually turned back on.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Fabio Pimentel March 13, 2024

My question is regarding this pop up marked in red.. how to avoid be launched:
confluence_pop_up.png

Service Desk 1
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March 21, 2024

HI @Humashankar VJ 

thank you, but the solution doesn't work to solve AD Banner problem.

This is very annoying in share contents to our unregistered customer.

Can we try another way?

Thanks in advance

Sabrina

Humashankar VJ
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March 21, 2024

Hi @Service Desk 1 

 

Please refer to the above comments from Shawn Doyle

 

I do not believe you can.  There is a request to disable ads here:

https://jira.atlassian.com/browse/CONFCLOUD-77003

I also see this has been an ongoing issue since 2018 by searching in this forum.

 

This is something - Atlassian needs to apply a fix.

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