How do you delete unused label in Confluence cloud?

[Michel Mathia]

Hello,

On Confluence Cloud, in my label list (accessible with "Labels list" macro) I have some unused label. By "unused label" I mean that when I click on the label, there's no instance of this label being used, so it should not appear on the labels list at all.

NB: The trash is empty, There are no undefined pages, There are no orphaned pages, No templates contains to the unused label. 

Could it be because of unpublished pages? if so how do I find all the unpublished pages?

A previous discussion didn't bring me help as it's old and for server version: https://community.atlassian.com/t5/Confluence-questions/How-do-you-delete-unused-labels/qaq-p/211610

Thanks in advance for your feedback

[Shannon S · Accepted solution]

Hello Michel,

Thank you for contacting us about this.

There's a bug right now where removed labels are still appearing on the Labels List Macro:

• CONFCLOUD-58953 Labels not being used anymore still show on Labels list macro

I believe you might be referring to this issue here. At this time, there's no workaround for that issue.

Please click This affects my team on the above link. You will be automatically added to the list of watchers who will receive updates on the status of the bug.

Thank you again, and have a pleasant weekend.

Regards,

Shannon

[Michel Mathia]

Hello Shannon,
Thanks that's exactly the behavior I obverse. I wasn't sure if it was a bug or a wrong user manipulation

[Shannon S]

Thank you for confirming that, Michel.

Hopefully, we will see a resolution on this shortly.

Take care, and have a pleasant week.

Regards,

Shannon

[Robin_Allerton]

This bug seems to still exist.  is it going to be fixed?

[Grant Kohlmeier]

This bug is really sticking around, are other's still finding this?

[Mattia Sartor]

you should check also for every macro or label used in things like page properties and page properties report, etc.
Because you can create a new label from a Page Properties Report, and if it's there it will be still visible.
I'm not sure about labels still existing in the trash, I cannot give you a good answer on that

[Cheryl Mitchell]

I have learned that if a document or page gets deleted before labels are removed from it, those labels go on to live for eternity. So, remove labels before deleting. 

[katie.velazco]

I have this problem too. I eventually did a workaround by excluding those unused tags in the labels list macro. 

[Harald]

Thank you for the tipp. 
I hope that now really soon a fix comes.
Shannon already wrote on Sep 02, 2019:
Hopefully, we will see a resolution on this shortly.

Best regards 
Harald