How do I actually contact customer support?

I have tried but could not find a contact.

2 answers

2 votes

Raise a request over at https://support.atlassian.com/contact

Adam

Unfortunately, there is no Atlassian help that you can contact directly (phone or otherwise). Even trying to get sales help, there is no phone #.

Nic's way is the only option.

Sandy

Well, to be strictly correct about it, Atlassian do have premium support where you can ring them direct.  (The call will still end up as a support request for logging, if nothing else).  And they will arrange calls if they think it's the best way to handle a request you raise.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,102 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you