How do I actually contact customer support?

I have tried but could not find a contact.

2 answers

2 votes

Raise a request over at


Unfortunately, there is no Atlassian help that you can contact directly (phone or otherwise). Even trying to get sales help, there is no phone #.

Nic's way is the only option.


Well, to be strictly correct about it, Atlassian do have premium support where you can ring them direct.  (The call will still end up as a support request for logging, if nothing else).  And they will arrange calls if they think it's the best way to handle a request you raise.

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