How do I actually contact customer support?

I have tried but could not find a contact.

2 answers

2 votes

Raise a request over at https://support.atlassian.com/contact

Adam

Unfortunately, there is no Atlassian help that you can contact directly (phone or otherwise). Even trying to get sales help, there is no phone #.

Nic's way is the only option.

Sandy

Well, to be strictly correct about it, Atlassian do have premium support where you can ring them direct.  (The call will still end up as a support request for logging, if nothing else).  And they will arrange calls if they think it's the best way to handle a request you raise.

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