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How can I add guest in my Confluence ?

manu
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I'm New Here
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December 17, 2024

Hello,
I'm trying to add guest in my confluence. I have a standard licence so i know i can cause of this page:

https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/
But when i try to add a guest:
addGuest.png

I got this pop up:
spaceAccess.png

I tried to click on the link, but when i arrive on the page i can't see the guest i add:
noGuest.png

And if i come back in my user management, the user has this product role:
productRole.png

 

 

I've looked through several websites, but I couldn't find a solution to my problem.
Thanks in advance for any help or suggestions!

1 answer

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Kristian Klima
Community Champion
December 17, 2024

Hi @manu and welcome to the Community.

Every guest can access just one space at a time. So when you add a guest to Confluence, you must assign a space to them after you invite them.

Clicking Manage settings should offer you a GUI to give that guest access to a specific space.

manu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 18, 2024

Thank you for taking the time to reply! When I click on 'Manage Settings,' it takes me to the page that says 'No guest added yet.' If I then click on 'Add Guest,' I get the pop-up, but I can't see my guest.

addGuestDontWork.png

And if I refresh the page, the 'Add Guest' option takes me back to the user management page.
I’m wondering if I need to activate the guest feature somewhere in my settings.

Thanks again for your help!

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