Currently running into JIRA Service desk and Confluence KB Content merging into one beautiful way to support customers (crossing fingers).
Noticing that our formatting using tables isn't integrating well.
Confluence Tables can show on JIRA Service Desk as...
Curious about tips/ideas/templates related to styles of How-To Guides that look more clean to customers and at the same time aren't too much trouble to edit. (some Macros in Confluence can be a little clunky)
Formatting a Confluence Knowledge Base is completely up to the users and creators preference. The only think I can really do is give you an idea of how I formatted my Confluence Knowledge Base to work with JSD.
Although, it would be easier to do this over some sort of chat, I will do my best to explain... Confluence is based on Hierarchy, as you know:
Is this the type of stuff you are looking for? I really enjoy formatting Confluence to be friendly with JSD but everyone has a different approach.
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