How I make Whiteboard Editable

[Vladislav]

Hello,

I am unable to edit the whiteboard - it says This whiteboard is view-only. I have the owner rights, how do I change it? 

[Barbara Szczesniak · Accepted solution]

@Vladislav Based on the answer from @Andy Gladstone on this question: https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-change-a-whiteboard-owner/qaq-p/2573565, you may be able to free up your whiteboards by adding Confluence users. 

I'm not sure if this works for existing whiteboards or if it works out to cost less than moving from Standard to Premium, but it may be an option for you.

[Barbara Szczesniak]

I don't want to confuse anyone who looks at this answer. It was later clarified by Atlassian that each user can only have 3 active whiteboards, not a total of 3 * (number of users in your instance) as we had thought in March.

[Nikola Perisic · Accepted solution]

Welcome to the community @Vladislav !

As it says in the information panel, you can only have 3 active whiteboards. In order to have unlimited number of whiteboards you would need to update to Premium.

[Nikola Perisic]

Or to delete one of the whiteboards that you don't really need.

[Vladislav]

Hello @Nikola Perisic 

Thanks for your response. But if when removed a whiteboard, I am still not able to edit the existing one

[Nikola Perisic]

I see. You would need to upgrade to the Premium tier in order to make additional changes.

[Jerrold - Empyra · Accepted solution]

Hi @Vladislav 

Each page/white board has restrictions. can you check those page restrictions ones and is it possible to send a screen shot of the error you getting 

Thank you.

[Vladislav]

Hi @Jerrold - Empyra 

There are no page restrictions. I only see the warning about 3 whiteboards limit but cannot edit it. It also affected other people.

[Jerrold - Empyra]

As I checked  per person can have only  Three active whiteboards 

Active whiteboards are editable and collaborative within your plan, while those that exceed your limit become read-only for viewing past content.

please refer this link 

https://support.atlassian.com/confluence-cloud/docs/understand-confluence-whiteboards-plans-and-features/

Thank you

[Vladislav]

Thanks @Jerrold - Empyra 

But if I remove newly created, how can the older one become active and editable? 

[Jerrold - Empyra]

Managing your whiteboardsIf you exceed the three active board limit on the Free or Standard plan, your last three created boards will remain active. Any additional boards will become read-only, allowing you to view and access existing information but not make edits.

The Atlassian has mentioned like this in the link I provide preciously.

Thank you.

[Jerrold - Empyra]

Hi @Vladislav 

You can refer the link for further doubt about the white board 

Thank you.

[Jerrold - Empyra]

Hi @Vladislav 

Please consider accepting any of the answers to make it easier for others to find a solution to the same problem.

Thank you.

[Alejandro Álvarez]

I think you are not really understanding the issue. The problem is that the limit of 3 was passed, 1 of the whiteboards became read-only, the person deleted 1 of the whiteboards to have only 3 whiteboards again, but the ones that became read-only are not changing back to editable.

[Eduardo Freyre]

My feeling is that once you start a 4th board, the 1st board you created is permanently locked, and can only be edited if you upgrade to premium, no matter what you do with your newly created board.

This is either bad design where the option to edit a previously read-only whiteboard is hidden or the explanation given by Atlassian on whiteboards is purposefully ambiguous so you upgrade to premium.

[Vladislav]

Got it, thank you guys for your assistance