Homepage not loading after upgrade

[Ankita Sinha]

Homepage and a few more pages are not loading after upgrade to 6.14.3. I get an error specific to cprime- 020-08-27 00:02:55,796 ERROR [http-nio-8090-exec-2] [atlassian.plugin.web.DefaultWebInterfaceManager] filterFragmentsByCondition Could not evaluate condition 'com.cprime.confluence.core.commons.ui.condition.UserIsImpersonatedCondition@36d40812' for descriptor: system.user/user-operations/switch-user-back-menu-item
-- traceId: dea0f70fcfca5869
java.lang.NullPointerException
at com.cprime.confluence.core.commons.ui.condition.UserIsImpersonatedCondition.shouldDisplay(UserIsImpersonatedCondition.java:26)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:160)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:113)
at com.atlassian.confluence.plugin.descriptor.web.ConfluenceWebInterfaceManager.getDisplayableItems(ConfluenceWebInterfaceManager.java:78)
at com.atlassian.confluence.web.ConfluenceWebMenuManager.getSectionItems(ConfluenceWebMenuManager.java:48)
at com.atlassian.confluence.web.ConfluenceWebMenuManager.getMenu(ConfluenceWebMenuManager.java:32)
at jdk.internal.reflect.GeneratedMethodAccessor1219.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.doInvoke(UberspectImpl.java:385) 

[Fabian Lim]

Hi @Ankita Sinha

Check for the Cprime (Anova Apps) app from manage apps and ensure that you have the latest version.

If the error continues, I would contact them directly.

Regards