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Header and Footer not showing while exporting to PDF

Adimi I'm New Here Aug 23, 2022

I'd like to set a custom header and footer to load every time I export to PDF (company logo) but whatever I write in the Header, Footer or Title doesn't show up at all on the exported PDF file (Even regular text lines). Can somebody tell me what I'm missing here? I've tried to use the guide on custom PDF exports with HTML code/CSS from these links but nothing worked for me:

https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html#CustomizeExportstoPDF-Headerorfooter

https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html

I'd be more than happy if somebody can, again, tell me what I'm missing...

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