Hello,
My guest is still encountering this issue even though I've granted them guest permissions in Atlassian and assigned them the necessary space access. I've also double-checked the guest list in the space and their permissions, but they're still unable to access. Any advice on what I might be missing?
Hello @Youmna Alomari
Can you confirm that this question concerns the Confluence Cloud product? It is listed in the Jira Software Questions forum, but Guest access is limited to the Confluence product. If this is indeed about Confluence then I will move it to the Confluence forum.
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Can you share screen images for the following?
Have you confirmed that they are logged into Atlassian with the email associated to the Atlassian Cloud user account that you granted access?
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