Getting the error "Cannot set properties of undefined (setting 'fileId')"

Bhargavi Deshpande November 18, 2024

 

Getting the error "Cannot set properties of undefined (setting 'fileId')" when I try to input an image or an excel file in the media and files tab on the data base in confluence. My team has been regularly inputting images and other files in this field and this issue only started some time last week which is very strange. Can someone help look into why this might be happening?

Information redacted for sensitivity however there is date under it.

Red box is the error displayed when trying to upload images/excels

Green box is how we have been able to do that before but unable to do now

Nothing was changed or altered to mess it up in our knowledgeScreenshot 2024-11-18 144959.pngScreenshot 2024-11-18 144833.png

1 answer

0 votes
Léa-Marie Munger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 12, 2024

I also have this issue 

cant, add an image it says
''Cannot set properties of undefined (setting 'fileId')''

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events