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Gaining System Admin to Confluence once previous admins have departed

Laura Garrison
Laura Garrison
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May 6, 2024

The previous Sys Admins to our Confluence account have departed. How can I elevate my credentials to sys admin so I can onboard new team members. Right now we have team members that are unable to contribute to confluence workspaces. 

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Dan Breyen
Dan Breyen
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May 6, 2024

Hi @Laura Garrison welcome to the community.  It's my understanding that if your Old Sys Administrator is gone, you should create a Support Ticket and they can assist you.  There are a few options, including temporarily reactivating the previous account so you can do some of this work on your own.

Here's another Community article with more details: Org Administrator information 

Hope that helps.

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Laura Garrison
Laura Garrison
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May 7, 2024

Hi Dan. Thank you for the quick reply. Do you have the link where I can place a ticket to change the site-admin? 

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