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Failed to Import Shape error when importing MS Word Files

Jim Lopez
Jim Lopez Jan 24, 2023

I have recently been given the task to get approximately 300 documents into Confluence, however a few things after trying the Import of MS Word documents (*.docx) some of the graphics in the original Word documents do not get imported.  I receive a Failed to Import Shape on the Confluence page.  I believe that some of the graphics I am having the problem with is primarily SmartArt that was placed in the original Word file.  Those graphics are primarily flowcharts.

Can you help with this?

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