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External search engine doesn't return article title or description

Our Confluence Cloud articles and Jira Service Desk request forms are anonymously accessible. We recently started indexing our Confluence articles with our Thunderstone search appliance, but the search results are not friendly at all. 

Instead of returning the article title, or request form title, it just shows the results as "Service Desk" with the description "...m":true,"isProjectSimplified":false},"kbPage":{"id":291012609,"title":"Set Your New Universal Account Password","url":""

That results is one of our articles.

How do we get it to return the article title and perhaps the first line of the article? 


Thank you,



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