Export to Word, the file does not match the format .DOC

Alexey Terekhov
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March 28, 2023

In the Confluence I can`t export page to Word, but export to PDF - it's OK.
(Use Ubuntu, Google Chrome   111.0.5563.64)

the file does not match the format .DOC!
file contents "topic".doc:

Date: Tue, 28 Mar 2023 10:38:20 +0000 (UTC)
Message-ID: <2095895921.19.1679999900961@b4ecd2dbd949>
Subject: Exported From Confluence
MIME-Version: 1.0
Content-Type: multipart/related; 
	boundary="----=_Part_18_1865844692.1679999900960"

------=_Part_18_1865844692.1679999900960
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Content-Location: file:///C:/exported.html

<html xmlns:o=3D'urn:schemas-microsoft-com:office:office'
      xmlns:w=3D'urn:schemas-microsoft-com:office:word'
      xmlns:v=3D'urn:schemas-microsoft-com:vml'
      xmlns=3D'urn:w3-org-ns:HTML'>
<head>
    <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
">
    <title>Incubator&amp;brooder Home</title>
    <!--[if gte mso 9]>
    <xml>

 ... skip...

</html>
------=_Part_18_1865844692.1679999900960
Content-Type: application/octet-stream
Content-Transfer-Encoding: base64
Content-Location: file:///C:/5d51e47a6cab37e77f2118dd4064c71d
3+2E5/jC8+05Izzu6GkY7IahtnLGOGGo8e82e0fB6I7J/wCzl9p8f46zp7fwczhNicwjmGpyezOP
1P8Ac/E/0kNs/wBn8Q2/c4I6faHP4//Z
------=_Part_18_1865844692.1679999900960--

 

 

1 answer

0 votes
Dan Breyen
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April 11, 2023

Hey @Alexey Terekhov welcome!  I just tried this on my Cloud Confluence site and I'm able to export to a DOC file without any issues.  I tried in Edge and Chrome.  

I'm wondering if you can try in a different browser or workstation and see if you get the same results.  Are there any other users that could try the same thing?  

Is your Chrome up to date?

There is a bug if you're trying to open it in iOS https://jira.atlassian.com/browse/CONFCLOUD-38237

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