Export from Confluence to Salesforce

[Kay Brown]

Is there a method available for exporting some pages from Confluence to Salesforce?

Regards,

Kay

[JohnA · Accepted solution]

Hi Kay!

CustomWare has a Salesforce plugin for Confluence but that's for viewing information FROM Salesforce WITHIN Confluence.

However, you seem to be asking for a way to export FROM Confluence TO Salesforce.

Confluence pages are pretty much text pages, whlle Salesforce is mostly organised as a database, with in formation in specific fields (eg First name, Last name, Company, Address, etc).

The best you could achieve would be to export Confluence pages as PDFs and add them as Documents within Salesforce. That could be useful for people who don't have a login to the Confluence system, but documents would not be automatically updated when a Confluence page changes.

Can you provide more information about what you're attempting to achieve?

John Rotenstein
Atlassian

[Kay Brown]

Hi John,

Thank you for your response. I have some marketing documentation that would be of value in Salesforce. I was looking for a way to export it from Confluence.

Regards,

Kay

[Nic Brough _Adaptavist_]

I think John probably needs more than that to go on. What shape is the data in Confluence, and what do you expect it to do in Salesforce? A pdf export is probably the best way if you just want a fixed "Confluence says this" document, but that might not be the case, as "export" usually implies you want something more with your data.

[Kay Brown]

The data exists as pages in Confluence. We would like to import that data into a template in Salesforce. The template may have custom fields.

Thank you and regards,

Kay

[JohnA]

The data exists as pages in Confluence. We would like to import that data into a template in Salesforce. The template may have custom fields.

You're probalby out of luck. Confluence pages typically consist of unorganised text and don't have the concept of "fields". So, it's nto possible to export information into fields within Salesforce unless you have a way of specifically identifying what information on a Confluence page should be mapped to which field in Salesforce.

We'd be able to offer more assistance if you can give specific examples of what you're trying to accomplish (eg show part of a page you're trying to export, and show how you'd like it to appear in Salesforce.)

[Kay Brown]

THank you, John. I am unable to give you a more concrete example because it is just a concept at this stage.

Regards,

Kay

[Monique Khairuliana_ServiceRocket_]

Update 17/12/2020:

Hey everyone, I'm happy to announce that the beta version of the app is up on Atlassian Marketplace

• Salesforce & Confluence Cloud Publisher 

Feel free to try the app and let us know what you think of it from the feedback channel!

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Hi everyone! Monique from ServiceRocket here, the makers of the Salesforce and Confluence Connector.

Our product does currently only sync from Salesforce down to Confluence, however I am pleased to announce that we have started working on an internal beta product that could export Confluence (Cloud) content into Salesforce. If you're interested, email me at monique.eliza(at)servicerocket.com, and we'll show you a demo of the product!