Export does not respond

I am trying to export several pages from Confluence using the Export feature in the Advanced feature (Browse / Advanced).

The export, however, does not respond and keeps hanging, when calculating the export pages (see attachment). The export has worked in the past and we did not upgrade Confluence since. BTW: We are on Confluence 4.2.6

Any idea, what the issue might be?

3 answers

1 accepted

0 votes
Answer accepted
Peter Koczan Atlassian Team Nov 07, 2012


As mentioned in previous comments, you may find additional pointers for the root cause in the log files. My first guess in this case would be the instance running out of memory, but this is just the statistics in my head that make me think so.

If you could monitor the <CONFLUENCE-HOME>/logs/atlassian-confluence.log while you reproduce the issue, you may see additional information.

Another catch could be that your browser cached the content of the page and for some reason the taskbar is not getting updated, so trying it with another browser could lead to a solution, however this is not very likely the cause.

0 votes

any error on logs?

Does it spike the CPU usage?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

276 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you