Export does not respond

I am trying to export several pages from Confluence using the Export feature in the Advanced feature (Browse / Advanced).

The export, however, does not respond and keeps hanging, when calculating the export pages (see attachment). The export has worked in the past and we did not upgrade Confluence since. BTW: We are on Confluence 4.2.6

Any idea, what the issue might be?

3 answers

1 accepted

0 vote
Peter Koczan Atlassian Team Nov 07, 2012

Hi,

As mentioned in previous comments, you may find additional pointers for the root cause in the log files. My first guess in this case would be the instance running out of memory, but this is just the statistics in my head that make me think so.

If you could monitor the <CONFLUENCE-HOME>/logs/atlassian-confluence.log while you reproduce the issue, you may see additional information.

Another catch could be that your browser cached the content of the page and for some reason the taskbar is not getting updated, so trying it with another browser could lead to a solution, however this is not very likely the cause.

0 vote

any error on logs?

Does it spike the CPU usage?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

89 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you