Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Export a page to PDF document the format is damaged and text not appear

Wafaa AbdElAlim
Wafaa AbdElAlim Jun 02, 2022

When I export a page from confluence to PDF the document format is damaged and the text that as all document details not appears 

Answer
Watch
Like Be the first to like this
236 views

1 answer

0 votes
Dominic Lagger
Dominic Lagger
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Jun 02, 2022

Hi @Wafaa AbdElAlim 

Can you give us a bit more information?

  • Can you open the PDF or is it totally broken?
  • Do you have some special macros in your page that you export or is it just text?
  • Does this problem occurs only for you or for all confluence users?
  • Does this problem occurs on every confluence page or just for some pages?
  • Do you use third party apps for exporting to a PDF or the normal confluence approach?

 

Thanks in advance. 

Regards, Dominic

View More Comments
Wafaa AbdElAlim
Wafaa AbdElAlim Jun 05, 2022 • edited

Thanks for your reply

Firstly I'm begins to use confluence 
I have a user guide word document  that has features texts with screen shots that describing the system and its scenarios  ,I Import this document to the confluence
it is imported correctly with its heading and table of contents I update it with a new features (images and text description) when I try to export it to show how he confluence will map it the format is corrupted and all text description doesn't appearCCS-UG_DED-020622-1129_003.jpgCCS-UG_DED-020622-1129_004.jpgCCS-UG_DED-020622-1129_005.jpg

CCS-UG_DED-020622-1129_006.jpgCCS-UG_DED-020622-1129_002.jpg

Like
Dominic Lagger
Dominic Lagger
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Jun 06, 2022

These images are from the PDF or from the confluence? 

Could the language pack be the cause? It seems, that you have some arabic text in the screen shots. perhaps confluence can't deal with the text, but i do not know.

What you could do is to make a ticket at atlassian itself. 

https://support.atlassian.com/contact/

Regards, Dominic

Like • Wafaa AbdElAlim likes this
Wafaa AbdElAlim
Wafaa AbdElAlim Jun 09, 2022

Thanks Dominic for you reply

Like • Dominic Lagger likes this
Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

See all events