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Error on import of space

Anthony Lorroway
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November 25, 2020

I am trying to import a space to a Confluence Cloud instance that was exported from another Confluence Cloud instance.

I am receiving the following errors:

com.atlassian.confluence.importexport.v2.ImportExportException:

org.springframework.transaction.TransactionSystemException: Could not commit Hibernate transaction;

nested exception is net.sf.hibernate.TransactionException: Unable to commit against JDBC Connection

Could someone please advise me how to resolve?  I am using the Confluence Cloud free version which has a 2 gigabyte storage limit.  When I look at the exported zip file, the uncompressed file size is only 160 megabytes so I don't think that is the issue.

 

 

 

1 answer

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Carla Ann Rowland
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November 26, 2020

I don't have a complete answer; I know the free version has limited permissions to administrators. Is this import function allowed?

Anthony Lorroway
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 26, 2020

Yes.  I have been able to successfully import into the free version.   But the last time I tried it, the data being uploaded was much smaller, so that got me thinking that there was a size restraint somewhere during the upload space option for the free version.

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