we wanted to install Confluence Cloud Migration Assistant v. 2.3.1 on our Confluence Server 5.10.0 for migration to Confluence Cloud.
Unfortunately we just get an error message:
An error occurred during installation. Refer to the logs for more information.
We already tried to open the firewall like mentioned here: https://confluence.atlassian.com/cloud/cloud-migration-assistant-for-confluence-973486571.html but still no success. On top of that we don't get logs for this issue.
Did somebody face this issue before and found a solution?
Welcome to Atlassian Community. It's great to meet you!
The migration team will be able to help you with this issue.
Can you please generate the Server Support zip file from Confluence go to > General Configuration > Troubleshooting and support tools (under Administration)?
Then you can go to the Contact Support page and select Migration as your topic. You will be able to attach your support zip to the ticket and we can proceed from there.
Thank you for your help!
Hi Community, Elaine again from Confluence Cloud Product Management. Most of you have used the new Confluence navigation and Home for some time by now. Not sure what changed or just want to lear...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events