Error: Unable to retrieve addon module URL

[Robert Liebig]

Hi,
I receive the following error, when trying to open any page in confluence. Is there a fix to circumvent this issue?
I already tried: logging out of my account and logging in again. Restarting the browser. Using a different browser. Clearing the cache.

Error: The content resolver threw the following error: Unable to retrieve addon module URL. Please check your specified module key.

Thanks for any help!

[Fazila Ashraf · Accepted solution]

Facing the same issue. Pressing Esc helps till the page is rendered again. But serves as a workaround.

I raised a ticket with support

[Thomas Utne]

Perfect the 'ESC' works, and good it is now reported to support.

[Fazila Ashraf]

They published it as an outage incident now -> https://confluence.status.atlassian.com/incidents/0686pbh1ddvw

You can subscribe to get latest updates there :) 

[Stiltsoft support]

Hi everybody, 

The mentioned issue was indeed caused by the Table Filter, Charts & Spreadsheets for Confluence app: there was an update regarding the new API endpoints. 

The manual update of the app was indeed the best solution but we immediately noticed the described behavior and fixed it.

Sorry for the inconvenience!

[Jeff McMurray]

Update the Table Filter, Charts & Spreadsheets for Confluence plugin/app.

[Thomas Utne]

Have you reported it to Atlassian ?

[Zach Wettlaufer]

Happening to our organization as well. As a workaround, pressing 'ESC' when the error pops up seems to clear it which then allows for normal Confluence usage.

[Sean Stacey]

Same here!

[Robert Liebig]

Also received input from a colleague having the exact same issues since the last 10 minutes.

[Thomas Utne]

I have exact the same problem, and tried everything also and nothing helps.