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Error Message: Can't connect to server.

Evelyn Cooper
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May 17, 2023
I'm getting this error message:
"Can't connect to the server
Your session has expired. You'll need to log in again or switch to another account to keep working.
I tried to refresh the page and login again, but I still have the error. Another colleague of mine also cannot edit this page. I even tried creating a new page and copying over all the contents, but when I did, I got another error: "Can't save changes." How do I fix this? Is it something wrong with the contents of the page? Even if I paste as text, it does not work.

1 answer

0 votes
Brant Schroeder
Community Champion
September 1, 2023

@Evelyn Cooper You will need Atlassian to take a look at it since it is a cloud instance.  You can submit a support issue here: https://support.atlassian.com/contact/ 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

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