Encoding problem in comments


We are currently evaluating Confluence.

I've got a problem with comments encoding. Some users are able to add comments in Russian and encoding is not broken, some aren't (depending on used browser). It seems to work OK in Firefox, but in IE and Chrome encoding is broken.

Confluence encoding is set as UTF-8. Encoding test is accomplished properly.

How can I fix the issue?

Thanks in advance!

Regards, Kate

1 answer

1 accepted

Hi Kate,

Unfortunately, it seems that you're hitting the following bug.
* https://jira.atlassian.com/browse/CONF-25173

However, no worries, it's fixed in Confluence 4.2.2. Perhaps you can download it and give it a try.


Thanks Rian, I've upgraded to 4.2.2 and comments encoding is OK now. Thanks a lot for your help!

Regards, Kate

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Dec 18, 2018 in Confluence Cloud

Happy holidays from our team to yours!

Hi Community!  2018 was filled with changes for our team, both big and small, and we've taken a lot of time to both celebrate our wins and recognize areas of improvement. One thing that we're a...

462 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you