Enabling HIPAA Compliant in Confluence and Jira Service Management

[Godknows Agbodo]

My company is trying to understand whether the HIPAA requirement configuration is for transmission of data via email and push notifications? Atlassian noted that email and push notifications might be redacted to exclude any potential PHI when products like confluence and JSM are tagged.

With what and how would Atlassian detect PHI to redact them via emails and push notification?
Is there a way to see how this redaction would look like?

[Dave Rosenlund]

Welcome to the community, @Godknows Agbodo  👋

As mentioned in Atlassian's HIPPA implementation guide, your Atlassian admin(s) is/are responsible for this using Atlassian Automation.

You may wish to consider working with an Atlassian Solution Partner who specializes in this area for assistance from someone who has done this before.

Meanwhile, if you are lucky, and Atlassian customer (peer) who's done this before may chime in. I added some add'l tags to draw the right eyeballs to your question.

I hope this helps,

-dave

[Godknows Agbodo]

@Dave Rosenlund Thank you!

[Dave Rosenlund]

You're welcome, @Godknows Agbodo 🙏

If you found this answer helpful and think it might be useful to others with a similar question, please consider using "Accept answer."

-dave