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Embedded Draw.io diagrams cannot be displayed

I want to embed a draw.io diagram in a confluence page. We are using the cloud-hosted confluence version. The draw.io diagram is on the company Google Drive and is viewable by anyone in the company. 

When I use the 'Embed draw.io' macro to insert it in a confluence page from a URL, the diagram is not displayed. If I click the "Show Diagram" button on the dialog, I get an error message saying "Error loading file" and "File not found". 

I suspect I need to somehow give Confluence access to our Google Drive as if it were an employee so that it can display the diagram. How do I do that? 

Perhaps it is a different problem so please provide a solution. 

2 answers

1 accepted

0 votes
Answer accepted

In case anyone else has the same question and finds my conversation...

1) I fixed the draw.io plugin installation by creating an empty configuration file on the administrator page. Before that, it was exhibiting some strange buggy behavior. 

2) The 'embed' feature *only* allows embedding of diagrams that are already defined within confluence. It is not obvious what that feature is intended for. It is intended for including a diagram on more than one page. The diagram can only be edited on the original page where the diagram was created (so I am told). 

1 is fixed.

For 2 we've added embed from Google Drive as an option in the embed draw.io macro.

Hi,

I replied to the ticket you sent us to support. Please take a look at it and we are here for you if you have additional questions.

Regards,

Marija

Deepthi I'm New Here May 17, 2022

I'm having problem with using draw.io from confluence. I created flow charts in draw.io and published it. I'm facing 2 issues

1. When I try to embed the file from draw.io, getting error "Cannot read the specified diagram. Please check you have read permission on that file"

2. When I created flow chart using draw.io on the same confluence page, getting "Diagram Not Found" error

Hi, please send a ticket to support@draw.io, it's very hard to manage many different support requests within a single topic here.

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