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Email Notification not Received

Oliver Cromwell Soriano
Oliver Cromwell Soriano October 28, 2019

Our client has activated notifications but the notifications are not sent to his email address.

We have already mirrored his access to mine but still do not get it resolved

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Patrick_Vanhoof
Patrick_Vanhoof
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October 29, 2019

Does he have access to the concerned pages/spaces? Is he following the space/pages? Did he check his spam folder?

Which notifications is your question about?

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Oliver Cromwell Soriano
Oliver Cromwell Soriano October 30, 2019

Hi Patrick.

Thanks for responding.

His access is already configured and mirrored to mine. 

Spam folder does not contain the notifications.

what else can cause this?

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Patrick_Vanhoof
Patrick_Vanhoof
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October 31, 2019

Is sending of mails activated? When you share a page with him, does het get the notification?

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