I am having an issue with Confluence, particularly with MS word file attachments and the 'Edit in Office' function.
I can attach word docs to my Confluence space without any problems, and then subsequently open them via Confluence. But when it comes to wanting to use the Edit in Office function I get jav.lang.NullPointerException error messages. This is not a permissions issue, as I can edit, inspect properties and remove some documents on a page, but not others.
After a fair bit of experimenting, I think I may have found a possible reason - to do with the file name. It seems to be files with characters such as "~", " ' ", "–" that do not work: interestingly, shorter dashes in filenames work OK, but longer dashes fail.I appear to be able to use the Edit in Office function for files that do not contain these characters.
Could you please advise whether my guess in realtion to file names for attachements is correct. Are there any other characters that can trigger errors if they appear as part of file names?
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs