Discussion forum in Confluence

Prasad April 15, 2021

We are thinking to use discussion forum in confluence. Do you use discussion forum / discussion board in Confluence?

Is it good idea to have discussion forum in Confluence? What template should be used for discussion - Page/ Blog / Decision or any other ?

Please tell me your recommendations.

 

Thank you.
Prasad

6 answers

1 vote
JohnG August 11, 2022

Just type {panel} and it will automatically show up

Otherwise,
 - click the "+" icon 
 - click "more macros" 
 - search for "panel"

0 votes
kartoyo pedot
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February 13, 2025

official tiengruoitv depo 25 

0 votes
Mitch McKinnon January 5, 2023

Cloud Confluence doesn't have or support the old panel macro.

"{panel}" is said to not be supported.

0 votes
Lukasz Wiatrak February 13, 2022

I'm the author of one of these applications - Community Questions for Confluence (formerly known as Q&A Community). I'm happy to answer any questions regarding the usage of Q&A-style apps as a discussion forum.

0 votes
Lidisy Hernández
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November 25, 2021

Hello, can't someone help me... I don't know which macro I can use on the confluence cloud to obtain the old macro 'Panel'? 

0 votes
Keeley Sorokti
Contributor
June 1, 2021

I'm researching this right now and found a bunch of Q&A plugins in the Atlassian Marketplace, but haven't tried any of them out:

I also found this product from Atlassian: Questions for Confluence.

Has anyone tried any of these? How are you finding them?

I also found this related discussion comparing Stack Overflow for Teams with Questions for Confluence: https://community.atlassian.com/t5/Questions-for-Confluence/Which-is-better-Stack-Overflow-for-Teams-or-Questions-for/td-p/1187605

 

 

Fletcher Simer September 17, 2024

Hi Keeley,

Did you try any of the apps you listed above? If so, which one did you end up going with to create a discussion forum for your customers?

We are looking to implement a customer discussion board for our Jira Service Management customers, basically something similar to this Atlassian Community. We are also trying to implement an Idea Lab where they can submit ideas and other members of our customer community can vote on them so we can build a product roadmap based off highly requested features from the community.

It sounds like you had been looking to implement something similar. Did any of the apps above help you achieve that functionality?

Keeley Sorokti
Contributor
January 30, 2025

@Fletcher Simer We did not try any of these apps. I was looking for internal employee discussion, not for customers. We do have an online customer community that uses a more robust online community platform. 

I know a bit about online community platforms for customer communities (like this one that we are in). I recommend looking at:

  • Verint Community
  • Khoros
  • Gainsight
  • Higher Logic
  • Vanilla

I highly discourage using Salesfore Communties

See this page for some great guidance: https://www.feverbee.com/whats-the-best-community-enterprise-platform-in-2024/

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