Delete space, cannot be completed.

BAI
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October 24, 2024

I am in the process of deleting a space, and it has been over 24 hours without completion. I am not sure what the reason is.


Browser request log.
1. "elapsedTime": 7254, "percentageComplete": 42,

2."elapsedTime": 32180, "percentageComplete": 21,

3."elapsedTime": 60284, "percentageComplete": 42,

4."elapsedTime": 8049, "percentageComplete": 42,

2 answers

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1 vote
Answer accepted
Manoj Gangwar
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 24, 2024

Hi @BAI Welcome to the community!

have you tried to contact Atlassian support about this? I’m afraid you won’t be able to fix this without them. Please raise request http://support.atlassian.com/

BAI
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October 24, 2024

Thank you for your reply. Is it not possible for confluence free users to receive support for program malfunction issues?

Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 24, 2024

Let me raise a request for you. 

Like Kristian Klima likes this
BAI
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October 24, 2024

@Manoj Gangwar I operated the deletion space again, and it has been successfully deleted. Thank you very much.

Like Kristian Klima likes this
1 vote
Bryan Trummer - ReleaseTEAM
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 24, 2024

Hello @BAI , Welcome to the community. In the past when I have ran into this I have had to open a support ticket with Atlassian and they are usually able to at least stop the hanging process and then delete the space.

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