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Delete all Confluence Cloud data and start again

 

With the recent changes to Atlassian licensing, I would like to start my Confluence Cloud account from scratch with a backup of my on-prem Confluence.

I can delete all spaces except the "main" or "default" Confluence Space. I need to delete it as the backup file needs to create a space with the same name/key.

How can I delete all Confluence content and start again but keep the same subdomain?

 

Thanks

1 answer

1 vote
Tessa Tuteleers Community Leader Jan 12, 2021

Hi @Glenn Rice , 

perhaps this page in the Confluence Documentation can help you with this: Reset and delete all data from your cloud site . 

- Tessa

Thanks for the reply. I've actually tried that, but it takes several months to actually delete the data and that gets rid of the site and subdomain as well.

I thought there might be a way I can do straight away... it's not that I'm going to stop using Confluence.

I just want to clear the data and start the site again, but keep using it and it's URL.

Perhaps, there is no way and I need to pick a new site name/sub-domain?

Clark Everson Community Leader Jan 12, 2021

Hi @Glenn Rice ,

If the above article doesn't work for you, you can also reach out to Atlassian Support and they can delete the data.

Best,
Clark

Like Tessa Tuteleers likes this

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