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DRAWIO macro issues

I have a colleague that has a few issues with Confluence, she is unable to save the diagrams she creates/updates in DRAWIO macro - Im not sure if anyone has had the same issue before?

2 answers

Hi @Alex Phipps 

Please submit all the details  to https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49 

We need Confluence and drawio versions, browser version, print screen of an error if it appears, exact steps your colleague performed etc.

Kind regards,

0 votes
G subramanyam Community Leader May 17, 2022

Hi @Alex Phipps welcome to the Atlassian community.

We are not sure if you are receiving any error message or code to narrow down the suggestion/ solution.

So, I would request to reach out to the Draw.io support team. Parallelly, you might share your browser details and your Confluence space permissions to Atlassian support team for workaround or solution check from their end.

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