We've got specific documentation for our customers in multiple Confluence spaces and recently introduced ServiceDesk. We'd like to introduce a knowledge base, but need to keep it Customer specific.
Is there any way to make access to a Confluence space (or parts of it) specific to a ServiceDesk customer WITHOUT introducing specific groups and therefore named (and paid for) Confluence accounts?
Thanks
I'm pretty shocked that this isn't possible. And sad. Please vote for this suggestion: CONFCLOUD-64798
You would need to have a portal for each customer to do this - a knowledge base space is linked to a portal.
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Thanks Nic. Not the answer I was hoping for obviously.
Just to fully understand it (not being a SD export myself): Another portal would also mean separate queues for each customer, wouldn't it?
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Yes, it does.
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