Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create jira ticket from confluence form

Hi Team,

We are going to do create the Jira ticket automatically when the user submits the confluence page.

Can we create a confluence page with forms like drop-down fields, text fields, radio buttons fields ....etc, Confluence works like a customer form.

We will give the confluence page access to customers and they will fill the form with the requested details. Once they submit the confluence form button then automatically Jira ticket will create.

Please let me know if you need more clarification on this.

1 answer

Hi

Can be done with a plugin like the one we develop - ConfiForms 

Probably can be done with Issue Collector also - https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ 

Alex

@Alex Medved _ConfiForms_  

Thanks for your suggestions.

Please let me know the below tasks, can we do with ConfiForms?

1. Can we create the Jira ticket when the customer fills the confluence form and click the submit button?

2. Can we attachment that confluence form as an attachment to that created issue?

3. Can we take the reports based on the confluence form field data?

Please let me know if you need more clarification on this.

Thanks.

Yes, to all 

See more about ConfiForms and what it offers - https://wiki.vertuna.com/display/FORMS/ConfiForms+CLOUD 

Alex

Hi Alex,

It is not supporting editing the recorded data on the confluence page.

Answered to you directly on your earlier email.

ConfiForms does support updating Jira issues. 

There are dedicated rules to help you with this task 

https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-UpdateJiraIssue 

And of course, editing ConfiForms data is possible - just add a ConfiForms Edit Controls macro into your “view” macro

Hi Alex,

Thanks for the information.

 Can the user edit the confluence recoded data in the table view exclude the page admin?

Is there any way to find the changed data like confluence page history?

You can create views over the data collected with ConfiForms just like you want - https://wiki.vertuna.com/display/CONFIFORMS/Multiple+ways+to+show+your+form+data+in+Confluence+with+ConfiForms 

For changed data / audit please consider implementing own IFTTT rules and copy data into some other form (server/data center version has also a very convenient audit rule (coming to cloud some day as well)) - https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-Audit 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Confluence Cloud

🎨 Add some visual life to your templates

Hi Atlassian Community, My name is Avni Barman, and I am a Product Manager on the Confluence Cloud team. Based on feedback from you, we are giving admins more power to create templates that a...

163 views 1 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you