Create from Template pro not editable

Martina Guth
Contributor
October 7, 2024

Hi Community,

when I want to open my Create from Template pro Button to edit the template and layout of the button, it always shows an error with this trace id. What can I do to make it run again?

Kind regards,

Martina 

 

 

0f96bb16bc5a4d659348e9da390e6ec4 2024-10-08T05:40:31.403Z 87eb989e-646f-4be6-973c-740daab00c55 Task timed out after 25.09 seconds

1 answer

0 votes
Volker Weinreich
Contributor
December 1, 2024

Hello Martina,

we have the same problem, sometimes with “Task timed out ..”, sometimes with the message “Response payload size exceeded maximum allowed payload size ...”.

I only recently installed it and it has never worked. Was the app working for you before?

Greetings,

Volker

Martina Guth
Contributor
December 2, 2024

Hi Volker,

yes, for us it worked before. And what we found out is, that with help of Source code editor pro you can adjust the template - however, it doesn´t work for everyone. Me and some colleagues of mine can now create a new page, others don´t. And it is really not handy with the source editor. No idea, how to manage that in the future...

Kind regards,
Martina

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