Create Space Dialog Loads Indefinitely

Upon creating a space, the space type dialog appears but seems to load forever / freezes.

Hosted on a ubuntu server

Database is Oracle 12c

1 answer

0 vote

Hi Florian,

Can you confirm with me your Confluence version, and let me know if you're behind a proxy or firewall?

If so, can you bypass the proxy as a test and see if you're able to create the space? 

One more thing - can you let me know what is occurring in your Confluence Server Application logs when you attempt to create the space? 

Regards,

Shannon

Hi Shannon,

Confluence Version is 6.6.1. Same behavior at version 5.10.3 (updated last week).

There is no proxy or firewall behind.

It worked for years without problems on the same constellation. The update from 5.10.3 to 6.6.1 was only made because of this Problem, but without success.

There is no error occurring in the log files.  

Regards,

Florian

Florian,

That's odd; there should definitely have been some message in the logs at that time.

From here, you can try the articles listed here on Space creation:

See Known issues of space creation.

Could you also tell me what browsers and versions you're able to replicate this in?

If the above suggestions don't work then we'll need to get a look at your support zip, and I'll create a ticket for that, we just need to rule out these other things.

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

370 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you