Create Space Dialog Loads Indefinitely

[Florian Angermeier]

Upon creating a space, the space type dialog appears but seems to load forever / freezes.

Hosted on a ubuntu server

Database is Oracle 12c

[Shannon Spaniol]

Hi Florian,

Can you confirm with me your Confluence version, and let me know if you're behind a proxy or firewall?

If so, can you bypass the proxy as a test and see if you're able to create the space? 

One more thing - can you let me know what is occurring in your Confluence Server Application logs when you attempt to create the space? 

Regards,

Shannon

[Florian Angermeier]

Hi Shannon,

Confluence Version is 6.6.1. Same behavior at version 5.10.3 (updated last week).

There is no proxy or firewall behind.

It worked for years without problems on the same constellation. The update from 5.10.3 to 6.6.1 was only made because of this Problem, but without success.

There is no error occurring in the log files.  

Regards,

Florian

[Shannon Spaniol]

Florian,

That's odd; there should definitely have been some message in the logs at that time.

From here, you can try the articles listed here on Space creation:

• Troubleshooting Issues with Page and Space Creation

See Known issues of space creation.

Could you also tell me what browsers and versions you're able to replicate this in?

If the above suggestions don't work then we'll need to get a look at your support zip, and I'll create a ticket for that, we just need to rule out these other things.

Regards,

Shannon