It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create Page Hangs after Upgrade to 7.1

After upgrading to 7.1 I can no longer create new pages, I just get the spinning wheel and eventually it times out giving me a notification that something went wrong loading the editor. Refreshing the page doesn't change the behavior.confl-notif.PNGconfl-hang.PNG

1 answer

0 votes

Hello Randy,

Welcome to Atlassian Community! It's nice to meet you. I have a few questions for you before we can proceed in troubleshooting this issue.

  1. Is your Confluence site behind a firewall or proxy? If you were to bypass that proxy, are you able to edit pages?
  2. Can you try to see if changing the Collaborative editing mode to Limited allows you to edit pages? See Administering Collaborative Editing > Change the editing mode for details on how to do that.
  3. Are all users having this issue? 
  4. Does this affect different pages and spaces? 
  5. What errors occur in your atlassian-confluence.log file when you attempt to edit the page? See Working with Confluence logs for more details.

Thank you for your help!

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

32 views 2 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you